Faq2025-05-23T12:52:21+00:00

FAQ

Check our Frequently Asked Questions

What is included in the cancellation and booking policy?2025-07-10T23:51:22+00:00

Cancellation policies vary by rate and room type. Some bookings allow free cancellation and modifications; fees may apply for non-refundable deals. Your booking confirmation will detail any applicable charges

Do you offer assistance with tours and local activities?2025-07-10T23:52:19+00:00

Yes! Our tour desk and concierge are ready to assist in planning your Amman itinerary, from nearby Rainbow Street to cultural landmarks and day trips

Is the hotel accessible?2025-07-10T23:51:43+00:00

The property features wheelchair-accessible entrances, elevators, rooms, and public facilities—ensuring a comfortable stay for guests with mobility needs .

Are there wellness and leisure facilities?2025-07-10T23:52:11+00:00

Yes, guests can enjoy a fitness center and sun terrace. We also have a wellness spa (where available) and themed dinners/happy hours can be arranged

Does the hotel have on‑site dining?2025-07-10T23:47:53+00:00

Absolutely. Our hotel features a restaurant serving a variety of cuisines—Italian, Mexican, Middle Eastern, Moroccan, or pizza—as well as a café for light bites and beverages

Is parking and airport shuttle available?2025-07-10T23:52:04+00:00

Yes! We provide free on-site parking and a shuttle service to/from Queen Alia International Airport (charges may apply) .

What are the check-in and check-out times?2025-07-10T23:51:56+00:00

Check-in begins at 2:00 PM, and check-out is by 1:00 PM (some sources may list 12:00 PM; please confirm upon booking)

What types of rooms are available?2025-07-10T23:44:54+00:00

We offer a range of room types to suit every need, including Single, Double, Twin, Junior Suites, Executive Suites, and Family Rooms

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